At Anew Psychiatry, we take your privacy seriously. As a Psychiatric Nurse Practitioner, I am committed to safeguarding your health information and ensuring it remains confidential. This notice outlines how your information is used, how it is protected, and your rights under the Health Insurance Portability and Accountability Act (HIPAA).
What is HIPAA?
HIPAA is a U.S. federal law that establishes national standards for the protection of health information. It ensures that your personal health information is kept confidential and secure.
How We Use Your Information
We collect and use your health information to provide quality care and administrative services, including:
- Providing Treatment: To guide decisions regarding your psychiatric care.
- Billing: To process payments and submit insurance claims.
- Appointment Reminders: For reminders about upcoming appointments.
- Administrative Purposes: To manage office operations and communications.
What Information is Protected?
Your protected health information (PHI) includes:
- Personal details: name, address, phone number, email.
- Medical history: diagnoses, treatment plans, prescriptions, notes.
- Payment information: insurance details, payment records.
How We Protect Your Information
We take the following measures to safeguard your health information:
- Electronic security: We use encrypted systems to store your data.
- Physical security: Paper records are stored securely in locked locations.
- Limited access: Only authorized staff have access to your health information.
Your Rights Under HIPAA
You have the right to:
- Access Your Records: Request copies of your health records.
- Request Corrections: Request amendments to your health information if you believe it’s inaccurate.
- Request Restrictions: Limit how your information is used or shared.
- Request Confidential Communication: Choose how and where we contact you (e.g., phone, email).
- File a Complaint: If you feel your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services.
Communication Methods
We communicate with you through secure channels, including:
- Encrypted Email: For sharing sensitive information.
- Telehealth Services: HIPAA-compliant video calls for virtual appointments.
- Secure Phone/Texts: HIPAA-compliant messaging for appointment reminders and brief updates.
Limitations on Disclosure
We will not share your health information without your consent except in cases required by law, such as:
- To prevent harm to yourself or others.
- For legal or emergency purposes.
- To fulfill insurance and billing requirements.