At Anew Psychiatry, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your data, as well as your rights regarding your personal information under applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
When you visit our website, use our services, or engage in communication with us, we may collect the following types of information:
- Personal Information:
- Name, address, phone number, email address, and other contact details.
- Demographic information such as date of birth and insurance details.
- Health Information:
- Any health-related information you provide to us as part of your psychiatric care, including medical history, diagnoses, treatment plans, medications, and progress notes.
- Payment Information:
- Billing and insurance information necessary for processing payments and submitting claims.
- Website Usage Data:
- Information about your use of our website, including your IP address, browser type, pages visited, and other usage statistics. This information is collected through cookies and other tracking technologies.
- Consent to Receive SMS Text Messages
By providing your telephone number and submitting this form, you consent to receive SMS text messages from us. These messages may include important updates, reminders, or other communications related to the services you have requested. Message and data rates may apply as determined by your mobile carrier.You may opt out of receiving further SMS text messages at any time by replying STOP to any message you receive from us. Upon opting out, you will no longer receive text messages, but we may continue to contact you through other means if necessary. If you need assistance, you can reply HELP to any message for additional support.We are committed to respecting your privacy and ensuring your preferences are honored. For more information on how we handle your data, please review the rest of this Privacy Policy.
How We Use Your Information
We use your information for the following purposes:
- To provide medical and mental health services, including diagnosis, treatment, and follow-up care.
- To communicate with you regarding appointments, billing, or treatment updates.
- To comply with legal obligations, including reporting and record-keeping requirements.
- To improve our website and services based on user activity and feedback.
Sharing Your Information
We may share your information in the following instances:
- With Your Consent:
- When you authorize us to share information with other healthcare providers, family members, or third parties.
- For Treatment, Payment, and Operations:
- To coordinate care with other providers, process insurance claims, or manage our operations.
- As Required by Law:
- To comply with legal obligations, court orders, or government regulations.
- With Third-Party Service Providers:
- We may share information with vendors who assist us in billing, electronic health records, or IT services. These vendors are required to safeguard your information in accordance with privacy standards.
Your Rights
As a patient, you have the following rights regarding your personal and health information:
- Access to Records:
- You may request access to your medical records and obtain copies.
- Request for Amendments:
- You may request corrections to your records if you believe they are inaccurate or incomplete.
- Restrictions on Use or Disclosure:
- You can request limits on how your information is used or shared.
- Confidential Communications:
- You may request that we communicate with you using alternative methods or locations (e.g., email instead of phone).
- Data Breach Notifications:
- You have the right to be notified if there is a breach involving your personal or health information.
- Accounting of Disclosures:
- You can request a list of disclosures of your information made for purposes other than treatment, payment, or operations.
Protecting Your Information
We take the following steps to safeguard your data:
- Encryption of electronic records to prevent unauthorized access.
- Secure storage of physical records in locked facilities.
- Regular training for staff on privacy and security policies.
- Ongoing monitoring for potential security threats.
Use of Website and Cookies
Our website may use cookies to improve functionality and user experience. By using our site, you consent to the use of cookies. You can disable cookies in your browser settings if desired.
Accessibility Notice
We are committed to providing a website that is accessible to individuals with disabilities, in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA.
To this end, we regularly test our website in accordance with best practices, using automated and manual testing and with the assistance of accessibility consultant ESSENTIAL Accessibility which is supported by a diverse team of accessibility professionals including users of assistive technologies. We also make available an assistive CX technology application which our customers who have trouble typing, gesturing, moving a mouse, or reading can use for additional accessibility, however, it is not required to use our website. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.
We welcome your feedback. If you encounter any accessibility barriers or otherwise have difficulty using our website due to your disability, please contact our office for assistance.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date will always be noted at the top of the policy. Significant changes will be communicated via email or a prominent notice on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at :(954)-871-9335
Anew Psychiatry
7401 Wiles Road Suite 151
Coral Springs, FL 33067
Fax:(954)337-3251
Email:yferro@anewpsychiatry.com